5 Essential Secrets to a Successful ERP Software Implementation
Undergoing an enterprise resource planning (ERP) implementation deployment can be full of highs and lows as your company anticipates the changes that will occur in your existing workflow. The key to handling your staffs' expectations is effective planning, precise job related training, timely mock live experience, anticipation management and scheduled follow-ups.
Effective ERP Implementation Planning
Your upcoming implementation should include customized ERP templates catered to your industry and staff skill level. Utilize these templates to understand how your workflow will be impacted and how to be proactive with the impending changes. Work on customized feasible solutions instead of dwelling on what is changing.
Precise Job Related Training
Your ERP training vendor should customize your training to your specific needs.Your vendor should have experience in your industry and not try to fit a canned solution over your impending deployment. This solution should include specific job related training so your staff will know what to expect once your go live is determined.
Just In Time Mock Live Experience
If possible, try to do a mock live so you employees can "experience" their new platform prior to go live. This will assist help your staff by giving them hands-on experience as a team. This mock live experience will allow them to see first-hand how this new software will affect their job as well as their co-workers.
Another essential key to an effective ERP deployment is anticipation management. Your staff should know exactly how their jobs, tasks, and daily routines will change. Training should include a cross reference of what your staff did prior to the deployment and what to expect after this change has occurred.
Scheduled Follow-up and Support
Your ERP deployment should include scheduled follow-ups and support. On your go live day, try to have an expert on-site to handle the opportunities that will occur. This will give your staff the support they need in this stressful situation. Make sure this expert allows your staff to use their skills learned in training to resolve their issues instead of the just letting the expert "fix" the problems.
Managing Your Upcoming Deployment
As you plan your upcoming ERP deployment, keep these 5 factors in mind and your success should be guaranteed!
Added: 07 февраля 2010
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